OFFICE OF THE OMBUDSMAN

St Martin's HouseStaffSOD assessment Logo
MAIN NAVIGATION WELCOME TO THE OFFICE OF THE OMBUDSMAN MALAWI OFFICIAL WEBSITE

Do you have a complaint on the delivery of public services or the manner in which they are delivered to you? The Ombudsman may be able to help you.

FOR ASSISTANCE CONTACT US:

Click Here

Hon

LATEST NEWS

Hon Ombudsman Martha C. Mwangonde

MALAWI TO HOST AFRICAN REGIONAL TRAINING ON THE ROLE OF OMBUDSMAN INSTITUTIONS IN PROMOTING AND ENFORCING ACCOUNTABILITY, ETHICS AND TRANSPARENCY IN THE PUBLIC SECTOR AND THE 14TH AOMA EXECUTIVE COMMITTEE MEETING

(12/1/2018)

The Office of The Ombudsman (Malawi) will be hosting African Ombudsman institutions training on Transparency, Ethics And Accountability and the 14th African Ombudsman and Meditators Association (AOMA) executive committee meeting from 5th -8th and 9th February, 2018 respectively at Umodzi Park (Bingu International Conference Centre) in Lilongwe.

The purpose of the training is to strengthen ombudsman institutions in the promotion of transparency, ethics and accountability in the public sector. Approximately 70 delegates from African Ombudsman institutions are expected to attend this training.

The training will be co-funded by Malawi Government through the Office of the Ombudsman; European Union through the Chilungamo Programme; International Ombudsman Institute (IOI) which is an association of ombudsman institutions in the world; and African Ombudsman Research Center (AORC) which is a research arm of AOMA.


OMBUDSMAN RELEASES “PAINFUL PROCESSES ” REPORT

(19/01/2018)

The office of the Ombudsman has released systemic investigation report on an investigation into allegations of maladministration in the compensation processes of injured workers by the Workers Compensation Commission.

The investigation was carried out in response to complaints that were received by the office over the years against the Workers Compensation Commission over allegations of delays to effect payment to work related injuries and unilateral or unfair reduction of degree of incapacity. Furthermore, there were no concrete responses from Workers Compensation Commission with respect to most of these complaints.

Noting the trend of issues raised in the complaints and the non-responsiveness of the commission to Ombudsman's inquiries, the Ombudsman decided to conduct a systemic investigation, as it was evident that there were a lot of systemic challenges in the compensation of injured workers.Click here to download a copy of the report.

UPCOMING EVENTS

The African Regional Training on the Role of Ombudsman Institutions in Promoting Transparency, Ethics and Accountability and The 14th Aoma Executive Committee Meeting. To be Held From 5th to 9th Feb 2018 at Bingu International Convention Centre Lilongwe.

 


OUR PARTINERS

UNDP

EU

 


service charter

facebook|email

© 2016 OFFICE OF THE OMBUDSMAN MALAWI