OFFICE OF THE OMBUDSMAN

St Martin's House
MAIN NAVIGATION HOW TO SUBMIT A COMPLAINT
  1. Details to be provided when laying a complaint
    • Name
    Name.
    Age.
    Gender.
    Nature of complaint.
    Organ complained against.
    Relevant documentation.
    Date complaint occasioned.
    Internal procedures exhausted.
    Remedy sought.
    Contact address, employment number, telephone number or email address.
    Names and titles of the officials you have dealt with at public organs complained against.


It is also helpful to:
Keep track of the dates of your contact with Respondents.
Keep all written communication relating to your complaint.

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Submit your written complaint form provided clicking here

  1. Where to send Complaint Form

PRINT AND COMPLETE, THEN SEND IT TO YOUR NEAREAST OMBUDSMAN OFFICE:

Headquarters (Lilongwe)
Office of the Ombudsman
St Martins House
Private Bag 348
LILONGWE 3

Central region (Lilongwe)
Office of the Ombudsman
St Martins House
Private Bag B402
LILONGWE 3

Southern region (Blantyre)
Office of the Ombudsman
Kannabar House
Private Bag 171
BLANTYTRE
Eastern Region (Balaka)
Office of the Ombudsman
Oppsite the Mosque
Private Bag 150
BALAKA
Northern Region (Mzuzu)
Office of the Ombudsman
Mzimba House
Private Bag 12
MZUZU
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