In due recognition of the fact that complaints handling on its own cannot adequately prevent maladministration acts and promote transparency and accountability, the Office of the Ombudsman (OoO) conducted a sensitization meeting and a public rally at Chadza Village in Lilongwe with public officers focusing on roles and functions of the OoO, and public service delivery.
The Honorable Ombudsman, Martha Chizuma opened the sensitization meeting with a speech, followed by speeches from other Development partners. In her opening remarks, the Honorable Ombudsman urged the members of the Village Development Committee (VDC's) to be vigilant with what is happening in the education sector at Chadza "it is your duty as parents to demand excellent service delivery from the teachers who are at your children's schools so that your children can obtain an outstanding education. It is also your duty to ensure that the girl child is protected from any harmful practices at all times" she said.
Pomp and flair marked the opening of the public rally with performances by Gule wa mkulu and a dancing competition where the winners walked away with wraps (zitenjes). The rally which was well patronized also served to educate the participants about maladministration and how to fix or prevent occurrence of maladministration as well as holding duty bearers accountable.
The audience was also given time to express key issues which affect their lives in the Education, Health, Agriculture, and Police sectors. The Ombudsman urged the public to promptly report cases of maladministration to the OoO so that the quality of services they receive in the public sector is upheld.
Brochures were also distributed to narrow the knowledge gap. The mobile clinic was also attended by the Botswana deputy Ombudsman and his team who came for a study tour.Published by: henri Kachisi